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We believe that technology is a craft, not a process. Sometimes we write about that craft.

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An Introduction to E-Commerce Analytics

An Introduction to E-Commerce Analytics

How to identify and interpret performance metrics that will help you grow your e-commerce business

January 5, 2022

February 5, 2025

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Analytics & Reporting
How to archive data so you can access it

How to archive data so you can access it

Historical data helps you analyze trends, see what worked in the past, make predictions about the future, and gain valuable insights about your customers.

December 28, 2021

February 5, 2025

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How data reveals micro markets

How data reveals micro markets

It’s one thing to think you have a certain market, and it's another to prove it through analytics. With the right tools, you can find these markets.

November 23, 2021

February 5, 2025

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Analytics & Reporting
How to enrich first party data

How to enrich first party data

Data enrichment is the process of pairing first-party data you collect with more meaningful information, allowing you to better know your customer.

October 5, 2021

February 5, 2025

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Analytics & Reporting
Why retailers should own their first-party data

Why retailers should own their first-party data

As a retailer, consumer data is possibly the most valuable asset you can possess. How can you be sure you own your data? Read this post for starters.

September 21, 2021

February 5, 2025

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Analytics & Reporting
7 Tips to optimize your e-commerce site for BFCM

7 Tips to optimize your e-commerce site for BFCM

Here are some tips to help you optimize your e-commerce site for what's predicted to be a busy 2021 BFCM season.

September 14, 2021

February 5, 2025

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Business Optimization
Design Interfaces
Analytics & Reporting
6 Signs it’s time for your e-commerce site to go headless

6 Signs it’s time for your e-commerce site to go headless

It’s getting harder to know when to go headless as low code solutions continue to improve, so we put together some guidelines to help you know it’s time.

August 10, 2021

February 5, 2025

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Analytics & Reporting
Change Management
Digital Strategy
What is process debt?

What is process debt?

What is process debt? Any work done that does not add value to the customer or business. It’s a process that you keep doing over and over and over again.

February 2, 2021

February 5, 2025

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Business Optimization
Change Management
E-Commerce Metrics for the Growing Retail Brand
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E-Commerce Metrics for the Growing Retail Brand

The performance-optimizing metrics that any data-driven online retailer should consider in their 2022 analytics strategy.

February 5, 2025

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4 min

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Transforming Businesses from Slow Growth to High Growth: A Process-Based Approach

Transforming Businesses from Slow Growth to High Growth: A Process-Based Approach

Slade Kobran is Chief Outsiders’ Managing Partner focused exclusively on the Private Equity sector. Based in the Greater NYC area, he works closely with Private Equity Operating Partners and other value creators to quickly identify and engage the Chief Outsiders resources best suited to meet the needs of investors and portfolio company management alike.

March 27, 2025

March 19, 2025

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Technical Debt & Transformation: How to properly assess in Manufacturing

Technical Debt & Transformation: How to properly assess in Manufacturing

Marc Jourlait is Chairman of the Riverside portfolio company SCRAM Systems, resulting from the merger of two companies: LMG Holdings, Inc. and Alcohol Monitoring Systems, Inc., better known as LifeSafer and SCRAM Systems. He is an Operating Partner at Riverside Private Equity.

March 27, 2025

March 19, 2025

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Top 3 Data-Driven Wins for PE Portfolio Companies

Top 3 Data-Driven Wins for PE Portfolio Companies

What Every Operating Partner Should Be Prioritizing to Drive Value and Accelerate Growth, we share the top 3 data-driven wins for PE portfolio companies. For Operating Partners in Private Equity, the blueprint for driving enterprise value is evolving—and fast. Traditional levers like cost-cutting, headcount rationalization, or go-to-market refinement still matter. But...

April 28, 2025

January 13, 2025

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7 min

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Unleashing the Transformative
Powers of Tech Blog

Unleashing the Transformative
Powers of Tech Blog

Explore how we teamed up to bring a groundbreaking app prototype to life, designed to revolutionize mental health practices for young people by blending holistic skills with tangible achievements. Our innovative approach not only captivated investors but also played a key role in securing $2 million in funding and forging strategic partnerships.

March 6, 2025

January 13, 2025

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7 min

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Guiding Hyper-Growth Brands

Guiding Hyper-Growth Brands

Many hyper-growth brands encounter a pivotal moment in their business journey when changes are required to propel them toward the next significant milestone. For most brands, in order to stay competitive and relevant with consumers, an evolution of the current tech stack is the best place to start.

February 5, 2025

September 19, 2023

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3 minutes

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From Analog to Automation: Streamline Your CRM for Business Growth

From Analog to Automation: Streamline Your CRM for Business Growth

Discover the power of automation in online community management with MESA’s success story – streamline processes, save time, and enhance customer experience.

February 5, 2025

April 29, 2023

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2 mins

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A Retail Tech Glossary: The Letters! What Do They Mean?

A Retail Tech Glossary: The Letters! What Do They Mean?

This glossary of common acronyms and terms will help you navigate retail technology. Your comprehensive guide to decoding retail technology acronyms.

February 5, 2025

March 29, 2023

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4 mins

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